Helpful Q&A

Here's some frequently asked questions that you may find useful.

How big is Cranside Kitchen

Our site can accommodate over 200 guests

Are you dog friendly?

Yes, we are

Are you family friendly?

Yes, we welcome families of all ages. We are a big outdoor restaurant and beer garden so children of all ages are allowed on site at all times

Will I be under cover at Cranside Kitchen?

Unfortunately we can’t control the weather so wear what’s appropriate for your visit. Whilst you’ll be under cover we can’t guarantee it will be warm or 100% dry.

I’m worried about big groups being sat near me?

We’ll be restricting numbers and ensuring groups coming together stay separate from other guests. We will look after you and remind all guests that you need to be seated at all times during your visit.

Does Cranside have parking?

Yes, we have FREE on site parking located beside our main entrance. This is limited. Please provide your registration on entry.

What time do you open and close?

We are open 7 days a week, 10am - 10pm serving brunch, lunch, dinner and light bites. We have a beer garden outside serving draught beer and a fully service bar operated by the Rotunda building

What food is available?

We have 5 restaurants available to order from - separate kitchens allow guests to enjoy a variety of menu offerings from Rioja, Halloumi, Pickled Ginger, Kilmurry & Co and La Rotunda. Customers will be asked on entry to choose a restaurant brand to dine from and will be seated accordingly.

Do I need to book in advance?

Advance booking is recommended.

Will I need to queue if I have a booking?

Yes, it could be likely that you will queue before entering. Signage will be clear on arrival and hosts teams will check the line for names and bookings. If you don't have a reservation, you will be asked to queue should the venue be busy.

What drinks are available?

Our cocktail and drinks menu will feature classics including a Negroni, Margarita and Mojito as well as wine and spirits. Our outdoor garden bar will serve draught beers and ciders

How long will I be able to stay at Cranside Kitchen?

If you are booking a table for 2, you will have 1.5 hours to eat and drink. If you are booking 4 people or more, you will have 2 hours to eat and drink. This could be extended and would be a management decision based on capacity and other bookings on the day.

Are there toilets on site?

Toilets on site. The Rotunda has facilities to accommodate guests and toilets will be cleaned, maintained regularly and managed in accordance to government recommendations

Should I wear a mask?

Under new guidelines, all customers must wear a mask when entering the venue & not seated

What covid related safety measures do you have at Cranside Kitchen?

All our staff will be wearing gloves and safety masks. All surfaces that could possibly be touched by both our team and our guests (tables, menus, plates, cutlery, serviettes, chairs, door handles, serving trays, glasses, card machines, toilets etc.) are either single use or are cleaned & disinfected between sittings, every 1.5 hours/2 hours. All staff members have completed on site training on COVID-19 safety within the workplace.

Can I use cash for payments?

Yes you can but it is advised that payment be contracless. We accept all cards

Do I need to bring proof of ID?

Yes, it is advised that all guests 25 and under bring photographic ID with them to Cranside Kitchen. This could be a passport or driving licence.

Do Customers need to be seated when drinking at Cranside Kitchen?

Yes. This is our condition and is designed to address the potential for public nuisance and health and safely for all guests on site.

We want you to enjoy your dining experience with us at Cranside Kitchen. The measures we have put in place are for your health and safely. If we learn differently we will adapt, and as always we would welcome your feedback. We ask you to behave responsibility on site and we hope you enjoy your time with us while on site.

© 2020 Cranside Kitchen